SAVVY
An all-in-one ERP software
#WEB #MOBILE #ERP #SaaS #CLOUD #CASESTUDY
Project type
Solo Project
(Case Study)
Role
User Research
Secondary Research
Qual & Quant Research
Analysis
Prototype
Usability Test
Tools
Figma
Miro
Photoshop
Google Sheet
Google Doc
Duration
10 weeks
Brief
SAVVY is an Enterprise Resource Planning (ERP) software designed to simplify communication and ease project management while boosting productivity. Its integration feature enables real-time collaboration and a centralized repository for all your important files and documents. Savvy connects your entire organization, streamlines team communication, and adapts to any workflow.
Problem overview
Since the tasks of employees often vary, they are required to utilize multiple solutions to perform their work. As a result, users may feel inconvenienced by having to turn on each solution individually.
Solution
All-in-one solution
Integration features
Optimizing working progress
Customizable features
FEATURE OVERVIEW
All-in-one solution
Experience the ultimate efficiency with SAVVY, the all-in-one solution that integrates every aspect of your work. Manage customers, oversee project timelines, control finances, and communicate with coworkers through integrated email and instant messaging.
Centralized project hub
Savvy offers a centralized project hub for accessing and managing all project-related content.
By consolidating various communication channels and file-sharing capabilities within a single interface, users can seamlessly navigate and enhance efficiency, thereby promoting effective collaboration.
DESIGN PROCESS
Research
Competitor analysis
As part of my competitive analysis, I conducted market research by identifying four additional work-related solutions that are commonly used. Through this research, I discovered that most of these solutions are primarily focused on a single function.
User Research Process
By understanding their preferences and requirements, I gained directionality on which area the new product should focus.
7 Participants
Gender: 3 Females, 4 Males
Age: 20 - 50s'
Duration: 40 mins
In-depth interview: 3 Off-line interviews,
4 Online interviews
Affinity mapping
After analyzing the interview data, I categorized the findings into Clutter, Customization, Inconvenience, Onboarding, Work Flow, Needs which provided valuable insights and potential opportunities for product development.
Insight
Define
Persona
Upon deriving common points mentioned in the interview, I created two personas for SAVVY. Jane and Amish are representatives of SAVVY's users.
User journey mapping - 2 Scenarios
For each persona, I created a corresponding journey map to approach SAVVY's design in a more user-centric way. These maps helped me to imagine scenarios from the user's perspective.
Problem statement & opportunity
By analyzing the data and insights gathered from previous stages, I was able to pinpoint several issues and challenges that users were facing while using current products. Based on this information, I was able to generate ideas on how to create a product that addresses these challenges and provide a better user experience. This allowed me to determine the direction to take and ensure that the product meets the needs and expectations of users.
Ideate
MoSCoW prioritization
After generating some main features in the initial stages of the design process, I then came up with sub-features. I used MoSCoW Prioritization to prioritize important and potentially useful features.
Information architechture
I developed an information architecture that focuses on organizing, structuring, and labeling content in a way that is effective and intuitive.
Sketch - crazy 8's
These are the initial sketches I prepared before designing the high-fidelity prototype. I created various desktop and mobile design ideas.
Design
Mid-fidelity prototype
Based on the sketches, I created a mid-fidelity wireframe of both web and mobile versions. This step made me realize the distinct features that must be considered when designing different systems.
High-fidelity prototype
Feature overview & final outcome
Intuitive project views
SAVVY provides a clean and intuitive user interface with easy-to-view project views, allowing you to streamline your workflow like never before.
Customizable features
SAVVY offers a wide range of customizable charts and layouts for users, helping them make informed decisions with personalized visuals designed for their roles.
Easy-to-read analysis tools
Plus, with customization features, you can tailor your charts to fit your unique needs and preferences.
Mobile version
With easy-to-read visualizations, you can quickly understand complex data and make informed decisions faster than ever before. Plus, with our customization features, you can tailor your charts to fit your unique needs and preferences.
Test
Usability testing
A remote usability test was carried out with a group of five participants. They were tasked with interacting with the prototype and completing 20 assigned tasks.
